We appreciate your business. If you have any issues, concerns or comments please feel free to contact us. If you have problems with a purchase please get in contact with us before leaving negative feedback on our site. We care very much about customer service and would like to be given the chance to resolve your issue to your satisfaction.
We only accept returns on items that arrived damaged or the wrong product was sent. We will not refund for purchases made by mistake. Digital Downloads are non-refundable. We will refund items damaged by the post office, but the refund will not be processed until the Post has paid out for the claim. We will not accept or refund items damaged by the purchaser. We normally do not refund shipping costs on returned items, but will make exceptions on a case by case basis. You have 15 days from the time you receive you item to initiate a return. The actual Item you receive may differ slightly from the picture within reason.